Thu April 24, 2014
A Biography Of Your Cubicle: How This Became The Modern Workplace
Originally published on Fri April 25, 2014 11:33 am
I remember my first office desk well. It was the roaring '90s in Manhattan. "Silicon Alley," they called it. I was fresh out of college, working at a Web design company. The office had an open layout. We all shared long tables. I did have a window that looked onto a stone wall. I was given a computer, a drawer and a fancy ergonomic chair.
Then, about a month into the job, my hands completely froze over the keyboard. I couldn't move my fingers for half a minute, in the grip of my very first panic attack. I'd wonder later, was I simply not cut out for office work? Or was office work not cut out for anybody at all?
The new book Cubed, by Nikil Saval, bills itself as a secret history of the workplace, from 19th century trading companies to the Silicon Valley campuses. That "secret" bit is less false than mildly disingenuous. The history's been there all along. But mostly it was the province of social scientists, design historians and business writers. Thankfully, Saval had made it engrossing for the rest of us.
Take the rise of clerks in the mid-19th century. They were America's first office slaves, the original white-collar workers. They were also widely reviled: men perceived as low-moral dandies, who were merely clever with numbers (compared with the real American men who worked with their hands). Edgar Allan Poe mocked them in fiction. Ralph Waldo Emerson as much as called them a class of whiners. In fact, Saval found one clerk who responded to the slander by exercising in the off hours to build up his chest — which, Saval points out, may have fostered our modern idea of the gym.
The white-collar workers weren't mostly men for very long. In 1870, women made up 3 percent of America's 80,000 clerical workers. By 1920, there were 3 million clerks, and women constituted almost half. Saval does a nice job of tracking the ruckus that resulted when the sexes mingled in the office. He's found tons of fascinating details that read like research notes for the writers of Mad Men. A 1937 survey of secretaries who had been fired found that at least two-thirds were let go because of "personality and character defects." Like, for example, "an unwillingness to go night-clubbing with the boss."
But the book is less about people and more about systems. How managers squeezed the maximum productivity from their workers, and the most efficiency from their buildings. Saval covers the rise of the skyscraper. The evolution of the suburban office park. Even the origins of the jargon-babble we know as business-speak. Yet he manages to make all of it not only interesting but interconnected.
I was prepared to hate this book. There are a lot of books about work, and they're almost uniformly boring: biographies of executives, self-help books for middle managers. But Cubed offers something different: an entertaining look at the history of the modern worker, that the modern worker can actually learn from.
Rosecrans Baldwin is the author, most recently, of Paris, I Love You but You're Bringing Me Down.
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From NPR News, this is ALL THINGS CONSIDERED. I'm Melissa Block.
AUDIE CORNISH, HOST:
And I'm Audie Cornish. The office has long been a symbol of boredom. A new book looks at how we came by this type of workplace. It's called "Cubed." Here's Rosecrans Baldwin with a review.
ROSECRANS BALDWIN, BYLINE: "Cubed" bills itself as a secret history of the workplace. That's not exactly true. This history's been there all along, but it was mostly the province of design historians and business writers. Thankfully, Nikil Saval has made it engrossing for the rest of us. Take the rise of clerks in the mid 19th century. They were the original white collar workers. They were also widely despised.
Edgar Allan Poe mocked them in fiction. Ralph Waldo Emerson pretty much called them a class of whiners. They were seen as low moral dandies who were just clever with numbers. Real men, Saval tell us, worked with their hands. But white collar work would soon include women. In 1870, women made up 3 percent of office workers, but a combination of suffrage and the fact that female labor was simply cheaper meant that half a century later, the number of clerks had gone from 80,000 to 3 million, and almost half of them were women.
Saval does a great job of tracking the ruckus that resulted from the sexes mingling in the office. He found fascinating details that read like notes for the writers of "Mad Men." In the '30s, a survey of secretaries who'd been fired found that at least two-thirds were let go because of personality and character defects, like, for example, an unwillingness to go night-clubbing with the boss.
But this book is really less about people and more about systems, how managers have squeezed productivity from workers and efficiency from buildings. Saval covers the rise of the skyscraper, the suburban office park, even the origins of the jargon that people in business speak and he manages to make all of it interesting and interconnected.
I was prepared to hate this book. There are a lot of books about work. They are almost uniformly boring, biographies of executives, self-help books for middle managers, but "Cubed" offers something different, an entertaining look at the history of the modern worker that the modern worker can actually learn from.
CORNISH: The book is "Cubed: A Secret History of the Workplace" by Nikil Saval. Our reviewer is Rosecrans Baldwin. Transcript provided by NPR, Copyright NPR.