NYSEG

Eileen Buckley / WBFO News

The New York State Public Service Commission says it has completed its investigation into the windstorm in March that swept through the region and it has determined that NYSEG and RG&E had a poor response to storm restoration.

WBFO File Photo

Gov. Andrew Cuomo is announcing that more utility crews from New York State are packing up and heading to Puerto Rico, where the monumental task of restoring electrical service to the hurricane-ravaged island continues.


WBFO News photo by Mike Desmond

Clean-up from last week's tornado is just about complete in town of Hamburg. The town's department of Emergency Services says the state of emergency will be lifted at noon Wednesday.

Orchard Park Police / WBFO News

A single vehicle accident in the Southtowns has led to the arrest of a Lackawanna woman.

WBFO's Eileen Buckley

The Public Service Commission is holding two days of public hearings to listen to those affected by the windstorms of five weeks ago. Especially those served by NYSEG and Rochester Gas and Electric had problems getting their power back on.

WBFO File Photo / WBFO News

Utility crews across Western New York are working to restore power after Wednesday's damaging winds.

WBFO News photo by Eileen Buckley

Thousands in Western New York remain without electricity Thursday morning and many schools are closed as the region recovers from Wednesday's stormy conditions which produced winds in excess of 70 miles per hour. 

https://outagemap.nyseg.com/nyseg/ / NYSEG

More than 3000 NYSEG customers are without power on Sunday afternoon - the majority of them in Amherst and Clarence.

WBFO News photo by Jim Ranney

Record rainfall on Saturday and an accumulation of ice caused significant difficulties for Western New Yorkers Sunday morning.

Copper theft causes NYSEG outage

Aug 15, 2012

A power failure that affected some 1,400 New York State Electric and Gas customers early this morning has been traced to copper theft at an electric substation.

Someone cut through a fence at around 5 a.m. and cut down copper grounding wires at a NYSEG substation on Walden Avenue in Alden.

NYSEG crews had to cut power for users in Clarence, Lancaster and Alden for about two hours to make repairs and there have also been reports of a fire at the transformer site.

The incident is under investigation by the Erie County Sheriff's Department.

Breach of private customer data at NYSEG

Jan 24, 2012

There has been a breach of private customer data at  New York State Electric and Gas and Rochester Gas and Electric. 

The company began sending precautionary notifications to customers Monday advising them of unauthorized access to customer data. 

This situation involves an employee at an independent software development consulting firm who allowed unauthorized access to one of the companies’ customer information systems.