State officials spoke loudly when they announced IBM had agreed to set up in Buffalo, enticed by $55 million in public dollars. Now, their silence on the tech giant's apparent struggles here speaks volumes. As Jim Heaney of Investigative Post reports, four floors of IBM's seven-floor operation are now vacant. Inquiries--including Freedom of Information requests--have gone unanswered. The lack of transparency, Heaney says, follows a familiar pattern for many of Gov. Andrew Cuomo's economic development initiatives in Western New York.