'Tidal Wave' Of Power Shut-Offs Looms As Nation Grapples With Heat

Jul 28, 2020
Originally published on July 30, 2020 12:13 pm

Wykeisha Howe is trying to be thrifty. When her kids are uncomfortable in the sweltering Atlanta heat, she gives them freeze pops. Instead of cranking up the air conditioner, she uses a fan. Lunch and dinner are cooked at the same time, so the electric stove doesn't have to be turned on twice.

"I try my best to manage and ration out things as best as possible," she says.

Still, Howe, who has five kids living at home, is about a month and a half behind on her electric bill. For the last four months, the bill didn't need to be a priority. When the coronavirus pandemic hit, her electricity provider, Georgia Power, voluntarily suspended disconnections for nonpayment.

Dozens of states and utilities around the U.S. took similar actions, ensuring that even as businesses closed and millions of Americans lost their jobs, people would still be able to keep their lights on regardless of their ability to pay.

Now, many of those power shut-off moratoriums are expiring, including Georgia Power's, which ended on July 15. And this comes as Americans who are still struggling face the end of another lifeline: supplemental unemployment benefits that are set to lapse.

The combination has utility analysts and advocates for low-income communities worried about a potential "tidal wave" of power shut-offs at a time when temperatures and COVID-19 cases are soaring across much of the country and as health officials are urging people to stay home in response to both emergencies.

Utility groups, energy watchdogs and advocates for those in need are calling for a national moratorium on power shut-offs and are pressing Congress for relief. But the White House and both parties are at odds over what another round of relief money would look like and how much it would be.

"We're looking at this unprecedented wave of need that is coming our way," says Katrina Metzler, executive director of the National Energy and Utility Affordability Coalition. "It's a crisis in the middle of a crisis."

Making matters worse, advocates warn, the people most at risk of losing power are Blacks, Latinos and Native Americans, who are also most at risk of serious harm from COVID-19.

It's unclear how many people face shut-offs, because most states don't require utilities to release information on disconnections or arrearages. The Edison Electric Institute, the trade association for investor-owned utilities, says it's working to get a sense of the scale of the issue, but it's clear that for millions of electric customers, bills are piling up.

Talayla Feggins (left) and Tranese Feggins (right) help their mother, Harriet Feggins, water flowers at their home in west Atlanta. Harriet has shut off the power in some rooms and has hung blackout curtains to try to keep the house cool and her electric bill low.
Lynsey Weatherspoon for NPR

Nearly 100,000 Georgia Power customers were two or more months behind on their bills, according to the utility's most recent data. The company, like many utilities, says it wants to work with customers to avoid disconnections. It's offering payment plans to help people with accrued debt and is connecting customers with assistance programs.

"We know this is still a critical time with the pandemic still going on. We want to be flexible with our customers," says Georgia Power spokeswoman Allison Gregoire.

An analysis by the National Rural Electric Cooperative Association, which represents smaller utilities around the country, estimates that by the end of next year, its members will have $2.6 billion in unpaid accounts. Without federal intervention, ratepayers may end up picking up that tab, it says.

The inequality of energy insecurity

Energy insecurity did not start with the pandemic. Roughly 1 in 3 U.S. households had a hard time paying energy bills in 2015, according to the Energy Information Administration. Hispanics and racial minorities were disproportionately affected.

That trend has continued during the pandemic and economic crash.

A nationwide survey in May by the O'Neill School of Public and Environmental Affairs at Indiana University found that 22% of respondents had to reduce or forgo other basic needs, like food or medicine, to pay their energy bill in April. Seventeen percent of those surveyed weren't able to pay their energy bill at all. The rates were much higher for households of color, says Sanya Carley, a professor of public and environmental affairs at the O'Neill School.

"This isn't just an issue of not being able to afford energy," she says. "These issues are so wrapped up into bigger institutional discrimination and biases and other problems, such as housing stock and housing problems."

People of color and immigrants have also been hit harder economically by the pandemic. In early March, Erlila Accius, a resident of Broward County, Fla., who's originally from Haiti, was told not to come into the doctor's office where she worked. Patients were canceling appointments. A month later, the doctor called and said he could not afford to have her on staff anymore.

"I've been applying constantly. Every day I'm on the Internet looking for jobs," she says. "And so far, nothing yet."

Accius says she has been able to keep up with her bills to this point. Her sister has helped out, and the extra $600 in unemployment benefits every week has gone a long way. But those benefits are slated to stop by the end of July, and Accius, a mother of two, says unless something changes, she's not sure how she's going to make ends meet. Florida Power & Light, her electricity provider, says it has not made a final decision on when it's going to resume disconnections for nonpayment and continues to waive late fees and offer payment extensions.

We're looking at this unprecedented wave of need that is coming our way. It's a crisis in the middle of a crisis. - Katrina Metzler, executive director of the National Energy and Utility Affordability Coalition

But Accius is still concerned. "I don't know what's going to happen," she says.

Both of her daughters are stuck at home and may be taking classes virtually, meaning higher electric bills in the fall. Then there's the extra money she's spending to keep the air conditioner running. Accius has sickle cell anemia, so turning off the air conditioner would be dangerous to her health.

"When it's hot, you need air conditioning," she says. "If you don't have electricity, if you don't have access to it, how are you going to survive?"

In central Florida, a few utilities have resumed disconnections for nonpayment. The Orlando Utilities Commission is one of them.

Tim Trudell, a spokesman for the municipally owned public utility, says it recently disconnected about 1,400 customers. Almost all of those households, he says, were reconnected soon after.

It was a tough decision, Trudell says. The utility is working with customers to do everything it can to prevent shut-offs. "But at the same time, you've got to run a utility and keep it from going out of business," he says. "It's a tough economy for everybody, our business included."

Heat is a silent killer

Heat is a silent and often overlooked killer, responsible for more deaths than any other weather-related disaster. The Centers for Disease Control and Prevention estimates that more than 600 people in the U.S. die every year from extreme heat.

A recent study by researchers at Boston University and the University of British Columbia suggests the number may actually be far higher, though — possibly as high as 5,600 annually — with even moderate heat waves increasing the number of deaths.

Human-caused climate change is amplifying the risk. Days with extreme heat index conditions, when combined the temperature and humidity reach dangerous levels, could double in the U.S. by midcentury, according to a recent study by researchers with the Union of Concerned Scientists.

Temperatures have already been unusually hot this summer in much of the country. Meteorologists say that 2020 is on track to be one of, if not the, hottest years on record. And federal forecasters are predicting above-average temperatures for most of the U.S. in the coming months.

"We're looking at a really, really awful dynamic where people will be without essential utilities, arguably in the worst time of year for that to happen in the South," says Alfred Ripley, an attorney at the North Carolina Justice Center, a state where as many as 1 million people are behind on their utility bills.

Nearly every state in the country has protections against power shut-offs during the winter months to prevent people from freezing when temperatures dip below a certain point. Far fewer have protections against shut-offs in the summer when it's scorching outside.

"High-temperature protections are much less all embracing, because they're not calendar driven. They're much more episodic," says Charlie Harak, senior attorney for energy and utility issues at the National Consumer Law Center.

West Atlanta resident Harriet Feggins has been out of work since March because of the pandemic. So far she has managed to pay her electric bill by scraping together odd jobs and dipping into her 401(k). "I'm trying to do everything I can," she says, but she worries it won't be enough.
Lynsey Weatherspoon for NPR

Falling through the cracks

Harak and others warn that those holes in long-standing protections — and the expiration of newer pandemic-related protections — mean it's a matter of time before people start falling through the cracks.

Tranese (left), Harriet and Talayla Feggins stand outside their home in west Atlanta. Talayla, 13, relies on a machine to help with her asthma.
Lynsey Weatherspoon for NPR

"We are just beginning to see the tip of the iceberg of what the demand is out there and the unmet need as far as utility assistance is concerned," says Michael J. Bradford, director of the Project SHARE program at the Georgia division of the Salvation Army.

Congress provided $900 million in utility-related funding for low-income households in one of its relief packages. Energy watchdogs, consumer advocates and utilities are asking for more, and some of them say Washington needs to act fast.

West Atlanta resident Harriet Feggins has a 13-year-old daughter who relies on a machine to help with her asthma. Feggins has been out of work since March because of the pandemic. She has managed to pay her electric bill by dipping into her 401(k) and scraping together odd jobs — watching the kids of essential workers and cleaning homes. She has shut off the power in parts of her home and has hung blackout curtains to try to keep the house cool and her electric bill low.

A community group is trying to set her up with a federal program that provides utility bill assistance. But she's not sure if it will come through, or when.

Until then, she says, "every little change and money I get I'll put towards my Georgia Power bill, because we can't be in the dark."

Corrections: 7/28/20

An earlier version of this story incorrectly said that Florida Power & Light is scheduled to resume shut-offs at the end of July. The utility says it has not made a final decision on when it's going to resume disconnections for nonpayment. And a reference to Sanya Carley mistakenly said she is an associate professor; she is a professor.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

DAVID GREENE, HOST:

The pandemic safety net is disappearing. Congress is negotiating how to extend it. But this week, supplemental unemployment benefits run out, a ban on evictions ends and also another threat - a patchwork of moratoriums on cutting off electricity and water are starting to expire. NPR's Nathan Rott has been looking into this. Hi, Nate.

NATHAN ROTT, BYLINE: Hey, David.

GREENE: So we're talking about a lot of people who could lose power here?

ROTT: Yeah. So that's the thing, we really don't know how many people because most states don't actually have to disclose how many people they disconnect. But from the numbers that we do have, it seems that it's likely that it's millions of people we're talking about. For example, in Michigan alone earlier this month, about 700,000 households were more than 30 days behind in their utility bills. In North Carolina, the number was close to a million, so that's just two states. So in all likelihood, you have millions of people at risk of being cut off from their power at a time when the pandemic is forcing people to stay at home more. And, of course, David, it's summer. It's hot. People need electricity for air conditioning.

GREENE: Yeah, and some places, depending on where you are, like, desperately need air conditioning.

ROTT: Totally.

GREENE: So what are people saying? I mean, you've heard from people who have even already lost their electricity, right?

ROTT: Yeah. I talked to a woman in Florida who was disconnected. I've talked to people in other states who are worried about it. You know, utility watchdogs and advocates for low-income folks think that we're right at the cusp of a tidal wave of shutdowns. My colleague Molly Samuel of member station WABE has been looking at how the situation is playing out in Georgia.

(SOUNDBITE OF ARCHIVED NPR BROADCAST)

MOLLY SAMUEL, BYLINE: Wykeisha Howe says, with five kids living at home, she knows how to be thrifty. During Atlanta's sweltering summers, she doesn't turn the AC down too much. And she runs a fan. She'll try to cook both lunch and dinner as one big meal so she doesn't have to turn on her electric stove twice.

WYKEISHA HOWE: I give my kids Icees or freeze pops to kind of keep them cool in the middle of the day. I let them go outside and have a ice cream.

SAMUEL: Still, she's about a month and a half behind on her energy bill. And Georgia Power ended its shut off moratorium July 15.

HOWE: We're worried about, you know, having a disconnection in the middle of the summer, in the middle of a pandemic.

SAMUEL: By the end of the moratorium, close to 97,000 Georgia Power customers were two months or more behind on bills. The utility doesn't disconnect people on days when there's a heat advisory. Georgia also has declared a public health emergency. And Georgia Power won't disconnect anyone who's medically fragile as long as that lasts. The utility has an extended payment plan to help people like Howe. There's also a federal energy assistance program and nonprofits that help with bills, too. Still, consumer advocate Liz Coyle of Georgia Watch says charities that could help are seriously strained right now.

LIZ COYLE: The system is overwhelmed. Even though people are working around the clock to try to help people, there's just so much need right now in the state.

SAMUEL: In many cases, the organizations that offer help on utilities are also trying to help people get food on the table and pay their rent. Allison Gregory is a spokeswoman for Georgia Power.

ALLISON GREGORY: We know that this is still, like, a very critical time with the pandemic still going on. We want to be flexible with our customers. We want to give them options.

TIM ECHOLS: Georgia Power's not a charity.

SAMUEL: Public Service Commissioner Tim Echols pushes back on the idea that the moratorium should have continued longer. He says he's concerned that so many people are falling behind on their bills since they'll have to catch up eventually.

ECHOLS: Letting them dig further holes with their arrearage and being behind with power company is not helpful.

SAMUEL: But Georgia Power and its shareholders won't have to cover most of that debt. For bills that never get paid, the debt could eventually largely be covered by Georgia Power's other customers on their power bills.

ROTT: And, David, what reporter Molly Samuel just said there is something that I have heard from other utilities as well. And we're talking about billions of dollars. The trade association for rural electric co-ops, which makes up about only 13% of the market, anticipates that its members will be looking at a $2.6 billion in unpaid bills by the end of next year.

GREENE: I mean, wow, this is an extraordinary situation. I mean, could the federal government help here in some way, Nate, to keep power and water running for people who are clearly vulnerable?

ROTT: Yeah, so advocates for low-income households and utility watchdogs are asking for a national moratorium on power shutoffs, you know, similar to the one that's expiring for evictions. They're also seeking more funding for low-income energy assistance. One in three households had a hard time paying for their power before the pandemic in America. COVID-19 is only amplifying that energy insecurity. And it's disproportionately affecting racial minorities, the same groups that are more likely to have a negative outcome from the virus.

GREENE: All right, talking to NPR's Nathan Rott. Nate, thanks a lot.

ROTT: Thank you, David. Transcript provided by NPR, Copyright NPR.