Spectrum is starting to dole out a total of $62.5 million in bill credits as part of a settlement with New York state after the company failed to deliver its internet customers the internet speeds it advertised.
New York State Attorney General Barbara Underwood on Tuesday announced a record $174 million consumer fraud settlement with Charter Communications, the corporate name for Spectrum, which provides cable, internet and phone services across the state.
Charter Communications, the corporate name for Spectrum cable and internet services, released a statement on Thursday related to its advertising, in the wake of a heated dispute with the New York State Public Service Commission.
The New York State Public Service Commission has laid down the law to Charter Communications - the parent company of Spectrum - in a scathing order, for failing to meet the terms set when Charter acquired Time Warner Cable in 2016.
The New York State Public Service Commission is taking legal action against the parent company of a local cable television and internet provider, threatening a million-dollar fine and possible re-evaluation of its cable TV franchise deal in New York City. During a visit to Rochester Thursday, Gov. Andrew Cuomo defended the state's position regarding Charter Communications.
Spectrum says its cable service is good and getting better. However, it was a different story at a City Hall meeting Monday evening, as some customers told the Common Council Finance Committee they worried about an expensive cable service getting more expensive.
New York's attorney general has filed a lawsuit against Charter Communications - the parent company of the former Time Warner Cable - alleging the cable and internet provider failed to deliver on promised internet speeds and reliability at least since 2012.