Venessa Rodriguez of Endicott is happy with her health insurance. But one thing she's not thrilled about is that it's not always clear what she owes when she goes to the doctor.
"I think what's happened a few times (is) my doctor's office will send a lab away," she said. "And then (I come to) find out that the lab was not covered under my insurance."
The same goes for Barbara Johnston from Rochester.